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Member Services

At Destinations by Meliá, we are committed to providing you the best service and assistance.

Our travel counselors will answer all your questions and requests related to the program and your membership and assist you in the use of your travel benefits throughout the lifetime of the membership.
NORTH AMERICA

USA: +1 786 718 1891
Canada: +1 613 699 8755
Mexico: +52 55 5350 9530
Panama: +507 838 9278
Puerto Rico: +1 939 475 1816
Dominican Republic: +1 829 954 4113
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SOUTH AMERICA

Argentina: +54 11 2040 2130
Brazil: +55 61 4042 1075
Chile: +56 229 381 568
Colombia: +57 1 508 4455
Peru: +51 1 706 4242
Venezuela: +58 212 720 2110
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EUROPE

Germany: +49 30 3119 3896
Spain: +34 91 198 7403
France: +33 1 8488 4882
Italy: +39 06 9450 1619
Portugal: +351 21 020 1755
United Kingdom: +44 20 3808 4132
Russia: + 7 8 800 500 2628

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Service Hours

United States and Canada
Monday to Friday:
9:00 am – 5:30 pm (EST)
Saturday:
9:00 am – 2:00 pm (EST)

Mexico and Latin America
Monday to Friday:
7:00 am – 6:00 pm (CST)
Saturday:
8:00 am – 12:00 pm (CST)

Dominican Republic
Monday to Friday:
8:00 am – 6:00 pm (AST)
Saturday and Sunday:
8:00 am – 4:00 pm (AST)

Europe
Monday to Friday:
9:00 am – 6:00 pm (CET)

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